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Shipping & Returns

UK Delivery

Orders over £80 is free UK delivery (either 1st Class or next day tracked)

We always aim to dispatch items the same day, if ordered before 11am. However if your order is urgent please contact us directly.

UK Collection

Orders can be collected for free from our commercial location in Fishponds Bristol with 24hrs notice. There isn't a collection option at checkout, please either contact us o purchase in the usual way, leave a note on the order and we'll refund any shipping costs.


Overseas deliveries:

Orders over £275 are free. 

For smaller purchases of hardware & fittings we use Royal Mail air mail, simply check out in the normal way. For larger orders over 2kg we have a mix of DHL & Fedex.

Overseas Deliveries of Mylands Finishes

 

Unfortunately we no longer offer shipping on Mylands products outside of the UK.

Returns

We hope you are totally satisfied by your purchase, however if you don’t like something, or it doesn't fit, or it’s not how you thought it would be, or it's damaged, don't worry! We want our customers to be happy with their purchases. We will endeavour to fix the problem or alternatively return the item/s in their original condition and we will refund you (excluding postage charges). Please let us know if there is a problem within 14 days, and if possible please call us first in case we can rectify the problem. If it’s gone over the 14 day period, don’t worry, just give us a call!

 

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